Refund and Return Policy

Effective Date: September 5, 2026

At The Appeal of a Man, we want you to feel confident when purchasing our products and services. This Refund and Return Policy explains when refunds, returns, cancellations, and exchanges may be available.

By making a purchase through https://www.theappealofaman.com/, you acknowledge that you have reviewed this policy.

Nothing in this policy limits any consumer rights that cannot legally be waived under applicable law.

1. Physical Products

Unless a product listing states otherwise, eligible physical products may be returned within 30 days of delivery.

To qualify for a return:

• The item must be unused.
• The item must be unopened when applicable.
• The item must be in its original condition.
• The item should include its original packaging when reasonably possible.
• Proof of purchase may be required.

Because many of our products involve personal grooming, skincare, hygiene, beauty, and foot-care, opened or used personal-care products may not be eligible for return for health and sanitation reasons, except where the product is defective, damaged, incorrect, or applicable law requires otherwise.

2. Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, incomplete, or contains the wrong item, contact us as soon as reasonably possible.

Please provide:

• Your name
• Order number
• Description of the problem
• Photographs of the damaged or incorrect item when applicable
• Photographs of the packaging when applicable

After reviewing the situation, we may offer an appropriate remedy, which may include a replacement, exchange, store credit, or refund.

3. Unopened Personal-Care Products

For hygiene and safety reasons, unopened personal-care products may generally be returned within the 30-day return period if they meet the requirements of this policy.

Products that have been opened, used, applied, tested, or otherwise altered may not be eligible for return unless they are defective, damaged, incorrect, or applicable law provides otherwise.

4. Refunds

Once an eligible return is approved and received, we will process the applicable refund.

Refunds will generally be issued to the original payment method when reasonably possible.

Your financial institution or payment provider may require additional processing time before the refunded funds appear in your account.

5. Shipping Costs

Original shipping charges are generally non-refundable unless:

• The wrong product was sent.
• The product arrived damaged or defective.
• The order was canceled because The Appeal of a Man could not fulfill it.
• Applicable law requires reimbursement.
• We specifically agree to reimburse the shipping cost.

For voluntary returns, the customer may be responsible for return shipping costs unless otherwise stated.

6. Orders That Cannot Be Fulfilled

If The Appeal of a Man cannot fulfill an order within the promised shipping period, we will provide notice and any options required by applicable law.

If an order is canceled because we cannot fulfill it, the applicable amount paid for the canceled merchandise will be refunded.

7. Lost or Missing Packages

If tracking indicates that an order was delivered but you cannot locate it, please contact us promptly.

We may request information from the shipping carrier before determining the appropriate resolution.

Customers are responsible for ensuring that the shipping address provided at checkout is accurate.

8. Incorrect Shipping Address

If an order is returned to us because an incorrect or incomplete address was provided by the customer, we may require payment of additional shipping costs before reshipping the order.

If the customer prefers to cancel the order instead, any refund will be determined based on the circumstances and applicable law.

9. Digital Products

Due to the nature of digital products and downloadable materials, digital products are generally non-refundable once access has been delivered or the digital content has been made available, unless:

• The product is defective or inaccessible due to an issue caused by us.
• The product was purchased in error and a refund is approved by The Appeal of a Man.
• Applicable law requires a refund.

If you experience a technical problem accessing purchased digital content, contact customer service so we can investigate the issue.

10. Coaching and Consultation Services

Coaching sessions and consultations may require scheduling time specifically for the customer.

Cancellations made sufficiently in advance may be eligible for rescheduling or refund depending on the service purchased.

Missed appointments and late cancellations may be non-refundable when the appointment time has been reserved specifically for the customer.

If a customer does not attend a scheduled session without providing reasonable notice, The Appeal of a Man may consider the session fulfilled and may decline to issue a refund.

Specific cancellation requirements may also be stated on the service's individual booking or checkout page.

11. Subscription or Recurring Services

If The Appeal of a Man offers recurring subscriptions or memberships in the future, cancellation and refund terms applicable to that specific subscription will be disclosed at checkout.

Canceling a recurring service generally prevents future charges but does not automatically create a refund for a previously completed billing period unless the applicable terms provide otherwise or applicable law requires a refund.

12. Sale, Clearance, and Promotional Items

Products marked final sale, clearance, or otherwise specifically identified as non-returnable are not eligible for return except where the product is defective, damaged, incorrect, or applicable law requires otherwise.

Promotional purchases may have additional terms that will be disclosed at the time of purchase.

13. How to Request a Return or Refund

To request a return or refund, contact:

customerservice@theappealofaman.com

Please include:

• Your full name
• Order number
• Date of purchase
• Product or service purchased
• Reason for requesting the refund or return
• Photographs or supporting documentation when applicable

Do not send products back without first receiving return instructions when return authorization is required.

14. Refund Review

Submitting a refund request does not automatically guarantee approval.

Each request will be reviewed according to:

• This Refund and Return Policy
• The terms displayed at the time of purchase
• The condition of the product or service
• Applicable consumer-protection laws
• The circumstances surrounding the request

Nothing in this section is intended to limit a consumer's rights under applicable law.

15. Chargebacks and Payment Disputes

We encourage customers to contact us first when there is a problem with an order or service so that we have an opportunity to resolve the issue.

Nothing in this policy prevents a customer from exercising any rights available through their bank, credit-card issuer, payment provider, or applicable law.

16. Policy Changes

The Appeal of a Man may update this Refund and Return Policy from time to time.

The updated effective date will appear at the top of this page.

The policy applicable to a purchase will generally be the policy disclosed at the time the purchase was made, subject to applicable law.

17. Contact

The Appeal of a Man
Oklahoma City, Oklahoma, United States
Email: customerservice@theappealofaman.com
Phone: (405) 653-1107
Website: https://www.theappealofaman.com/

© 2026 The Appeal of a Man. All rights reserved.

Next, please review our Terms and Conditions for important information about using our services.